Refund Policy
Last updated: 7 July 2026
1. Overview
Wealth Simplicity sells digital products delivered electronically through third-party platforms, currently Gumroad and Whop. Because those platforms process payment, refunds are issued through the platform you purchased from, back to your original payment method.
2. Our guarantee
We stand behind what we sell. If you purchase a Wealth Simplicity product and it is not what you expected, you may request a full refund within 14 days of purchase, no lengthy justification required. Tell us briefly what did not work for you, since it helps us improve, and we will process the refund.
3. How to request a refund
Email support@wealthsimplicity.co from the email address used at checkout, with your order number or purchase receipt and the product name. We aim to respond within 2 business days. Once approved, the refund is issued via Gumroad or Whop; the time it takes to appear in your account depends on your payment provider, typically 5–10 business days.
4. Limits and exclusions
- Refund requests made after the 14-day window will not normally be granted, except where required by applicable law.
- Free products, discounted bundles marked non-refundable at checkout, and bonuses have no cash value and are not refundable.
- We reserve the right to refuse refunds in cases of abuse, including repeated purchase-and-refund behaviour, bulk downloading followed by refund requests, or violation of the license terms in our Terms & Conditions. Access to a refunded product is revoked.
5. EU and UK consumers
If you are a consumer in the EU or UK, you have a statutory 14-day right of withdrawal for online purchases. For digital content, this right is waived when you consent to immediate delivery and acknowledge the loss of the withdrawal right at checkout, which the platforms we sell through implement. Our voluntary 14-day guarantee above applies regardless, so in practice you are covered either way.
6. Statutory rights
Nothing in this policy limits any non-waivable rights you hold under the consumer protection laws of your country of residence, including the South African Consumer Protection Act where it applies.
7. Changes and contact
We may update this policy from time to time; the version in force at the time of your purchase applies to that purchase. Questions: support@wealthsimplicity.co.